b'APPENDIX B:Organizational AssessmentAn organizational assessment is an integral part of thinking and planning strategically.It allows the planning committee to pause and critically evaluate the organizations strengths and areas for improvement in light of what the future may hold. Future opportunities and potential threats (or challenges) also are realized through a trends analysis and organizational assessment. A list of strengths and areas for improvement (from the April and May meetings) is provided below. Also provided below is a summary of future opportunities and potential threats/challenges facing ARDC (as submitted through PollEv).Strengths Areas for ImprovementFrom Strategic Planning Committee:From Strategic Planning Committee: 1.There are legal deserts across rural Illinois, which 1.Commitment to excellence; desire to create aadversely affect access, the quality of legal vision and plan for the futureservices, and the reputation of the legal profession 2.Support from Supreme Court 2.Understanding, use of, and investment in 3.Many partnerships; collaborative approach totechnology working with others-To increase access to and the delivery of legal services (virtual, online) 4.Multi-pronged approach to meet mission; (e.g., increase in remedial action and support; focus on-Within ARDC to ease administrative burden / severe misconduct)increase efficiency / free up staff to do value-added work 5.Financial stability-More knowledge / understanding of impact of technology is needed including the effects 6.Engaged and dedicated commissioners who bringof AI on the legal profession and outcomes valuable backgrounds and perspectives;for consumers commitment to continuing to improve ARDC 3.Need to address the big differences / gaps in 7.Dedicated, knowledgeable, and experienced staffpractice settings across areas of the state -and leadership; commitment to fulfilling mission and improving outcomes 4.Branding / image of ARDC 5.Evaluate, improve, and expand ARDC services to 8.Excellent reputation in regulatory communitymeet increasing and changing needs.Examples include: -Services to attorneys with behavioral health issues (mental health, substance use) -Type and quantity of education provided to attorneys -Plan to regulate alternative business structures and paraprofessionals6.Staffing / Workforce Issues including: -Planning for impending retirements/an aging workforce; developing successors; providing professional development and career advancement opportunities20252029 Strategic PlanARDC 12'