b'AppendicesAPPENDIX A:Future Scenarios Below are two, plausible future narratives submitted by members of the strategic planning committee in response to a discussion about trends implications.SCENARIO 1:Challenging Future ScenarioBelow is a challenging, or undesirable, future scenario for ARDC. This is what might or could happen if ARDC fails to adapt and respond to changing needs, expectations, and the effects of the many internal and external trends.a.Incivility Continues to Permeate Society Generally: Hate, incivility, unhappiness, and anger remain prevalent in society generally. Trust in government institutions continues to decline.The number of claims by and against lawyers and complaining parties continues to rise. b.Reputation of the Profession is Declining: People stop hiring lawyers due to cost and loss of respect for the profession. ARDCs workload is impacted accordingly.c.Technology: ARDC becomes functionally obsolete because it does not stay current with the best digital practices, practice management software, and digital options.ARDC struggles to keep pace with technology resulting in costly and distracting data breaches, inability to effectively investigate and prosecute misconduct involving tech, and overall general inefficiency. A cyber-attack cripples ARDC.ARDC is not viewed as knowledgeable or helpful with respect to technological advancements that impact the legal profession. d.ARDC Struggles Financially: Attorney retirements continue to increase and fewer lawyers are applying for admission to the Illinois Bar.Additionally, inflation continues to rise. ARDCs expenses are rising faster than can be accommodated.Staff reductions may be necessary.ARDC is struggling financially; it lacks adequate funding.ARDC and sibling agencies are adversely affected due to the lack of funding; agencies are fighting over policy and finances.Fee increases are needed, and they are unpopular. e.Workforce and Nature of the Work: ARDC lacks sufficient staff. ARDC is neither diverse nor up to date on new workplace practices. Staff report work as being unpleasant, and pay is mediocre.Staff are frustrated because they are not able to assist the public as they would like (i.e., like they used to be able to do). ARDC is struggling to recruit and retain staff.Specifically, ARDC is having difficulty recruiting diverse and competent staff and senior staff are retiring and/or leaving.ARDC is ill-prepared for turnover and retirements; institutional knowledge has been lost. f.Quality of Work and Reputation of ARDC Decline: ARDC fails to adapt to the trends. It is viewed as ineffective and behind the times by Illinois attorneys.Complainants stop reporting to ARDC; ARDC is not viewed as being fair or helpful. The quality of work and ARDCs reputation are declining. Respect for and trust in ARDC also are declining. g.Inability to Recruit Volunteers.ARDC is unable to recruit competent and engaged volunteers. ARDCs services are adversely impacted.20252029 Strategic PlanARDC 10'